Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Mastering Dialogue

Kerry Patterson's New Book: It's Never Too Late to Be Nice

by Brittney Maxfield

Looking for a great present this holiday season? Check out Kerry Patterson’s new book about how one person can make the difference in a hostile environment. An excellent gift for kids and adults alike!

Order now at a special pre-release price. Book orders placed by November 15 will be guaranteed for delivery by December 23.

You can also discover Kerry’s inspiration for this book in a video conversation between Kerry and the illustrator, David Habben.

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The ideas expressed in this article are rooted in the principles and behaviors taught in: Crucial Conversations for Mastering Dialogue.
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Brittney Maxfield

Sr. Director of Growth Marketing

“I share insights and lessons learned from successes and failures as a working mom and sixteen-year student of crucial skills.”

For the past 16 years Brittney has worked alongside the Crucial Learning founders and trainers to drive awareness and adoption of the skills taught in its New York Times bestselling books and award-winning courses. She loves to spend time with her three awesome kids and musical husband.

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