Crucial Skills®

A Blog by Crucial Learning

How Do I Say That

Anger

How to Respond to Strong Opinions with Grace and Boundaries

by Joseph Grenny

Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.

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Joseph Grenny

Author and Cofounder

“If I haven’t challenged you, I haven’t helped you.”

Joseph Grenny is a New York Times bestselling author, keynote speaker, and leading social scientist for business performance. His work has been translated into twenty-eight languages, is available in thirty-six countries, and has generated results for more than half of the Forbes Global 2000. Invite Joseph to speak at your next event.

1 thought

  1. Sallie
    November 5, 2020 at 7:58 am

    So thankful for this important tip, Joseph. We have employees dealing with this issue every day. I want to keep them safe and let them know we support them in their tough role. Sharing this example with them will help!

    Reply

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