Joseph Grenny, author of Crucial Conversations and cofounder of VitalSmarts, says asking someone to put on a mask or stand six feet away is the right thing to do, but it’s not always easy. Follow his one tip for making the interaction successful.
For more tips and resources for speaking up, visit https://www.vitalsmarts.com/saythat.
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Seems like this is the wrong video, it’s the same as the one above it
[…] Training on how to wear a mask (over the nose, covers the mouth, readjust if it slips, proper tension of strap, safely put on and remove, etc), along with training on how to ask someone to wear a mask politely. […]