Crucial Skills®

A Blog by Crucial Learning

Trainer Insights

How do you respond to "That would never happen here"?

Dave AngelDave Angel is a Master Trainer.

Q How do you respond when you show a video and a participant comments, “That scenario has nothing to do with my life. Nothing like that would ever happen here. That just doesn’t seem realistic.”?

A That’s a very good question. I can remember going through the training for the first time and thinking those same thoughts about a video scenario or two. But then I realized that I was focusing on the scenario content rather than on the skill set I was learning. Talk about light bulbs going off for me! When I stopped getting caught up in the content of the scenario and allowed it to simply serve as the framework for practicing the skill, my learning skyrocketed. I was able to target and practice the skill set without being distracted by whether the scenario was relevant for me. Then, as I moved through the rest of the training, I was cognizant of the skill set rather than the scenario.

Develop Your Crucial Skills

Image for

What's Your Style Under Stress?

Discover your dialogue strengths and weaknesses with this short assessment.

Take Assessment

Image for

Subscribe Now

Subscribe to the newsletter and get our best insights and tips every Wednesday.


Image for

Ask a Question

From stubborn habits to difficult people to monumental changes, we can help.

Ask a Question

Leave a Reply

Get your copies
The ideas and insights expressed on Crucial Skills hail from five New York Times bestsellers.


Take advantage of our free, award-winning newsletter—delivered straight to your inbox