Crucial Skills®

A Blog by Crucial Learning

Crucial Conversations for Accountability

Facing a Crucial Conversation?

VitalSmarts has captured vignettes of some of the most sensitive crucial conversations. Watch as one boss is faced with an awkward performance review, or as a couple tries to talk with their elderly father about his ability to drive. Let us know what you think about our latest round of videos.

For more humorous videos of timely crucial conversations, visit

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7 thoughts on “Facing a Crucial Conversation?”

  1. Andrea

    Hi, there are this videos with spanish transalations or sub-titles?

  2. Mike Bennett

    Video content is great! It does stop and start a lot which takes away from the message.

  3. Kristina Garrels

    Where are the video that show the actual crucial conversation being done well?

  4. Margaret

    @Kristina Garrels
    I’d like to know this, too.

  5. Illysa

    Hi, to get the video to run smoothly, click the arrow to start, then click the pause button. Let the video buffer to your computer. When the line below the video (to the right of start/stop) turns a light red, you’re ready to play continuously.

  6. Lynda Lakin, Ph.D.

    these are great. I would like to get a copy of the vignettes for corporate performance appraisals. I also would like to see a model of the conversation being done well to contrast with the original. How would I go about getting copies of the vignettes if they’re available? 🙂

  7. Out-of-Sync Performance Reviews | Crucial Skills

    […] been in myself. (We recently recreated one of these kinds of awkward performance reviews in a video.) It should be no surprise to those of us in leadership positions that we often have to confront […]

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