Crucial Influence Posts

Influencing a Lousy Leader

I enjoy my work very much and am fortunate enough to work on a great team. However, my one big concern is that our team leader has been ineffective for years. I end up filling in the gaps he leaves unaddressed. While I have brought this to the attention of the next in-line supervisor, my annual performance rating is tied to the team’s performance. How can I distinguish myself as being effective when the team leader’s ineffective management causes the team to look less than successful?

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Creating Joy at Work

I am struggling with the culture in my current organization. The goals set by management are ambiguous and seemingly meaningless. Performance feedback and “constructive criticism” are at first rare, then harsh and punitive. Morale is horrible. I dread going to work every morning! Everyone does. What can my colleagues and I do to make a positive impact on the culture of our organization?

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Helping Your Child with Addiction

Our twenty-year-old son has unfortunately been using prescription drugs for some time now. He came to me and my wife for help, and we immediately placed him in a well respected center for the twenty-one-day medical detoxification and rehab program. He went willingly and seemed to learn quite a bit about the entire rehab process and what was required of him in his near future. Although he got clean, we suspect he is still not equipped with the skills to stay that way. We would like to apply the model in Change Anything to help him stay clean and live a happy, productive life. Here are our questions: Do we apply the model in a certain sequence or all at once? Are there sources of influence that need to come before or after another source? Should he help construct activities within each source or should we create them before we present anything to him? What are some known best practices when applying the model to this problem?

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Crucial Influence
corporate culture
Influencing Support for Workplace Safety

Here in Australia, we are currently undertaking a safety culture change initiative in my company using your Influencer model. I have an opinion leader who is quite negative about most things, including the Influencer strategies. This opinion leader was involved with the creation and rollout of the Vital Behaviors Roadmap and his positive support would lend great credibility to the program within his crew. How can I harness this person’s passion for positive influence rather than negative?

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Managing Latecomers

I manage a group of more than thirty employees at six different locations, and my office is at yet another location. Needless to say, I do not see or speak to each person every day. I have set the expectation—with multiple reminders—that everyone needs to be in the office by a specific time, but I have heard that some employees don’t meet this expectation. I don’t have someone to report to me when someone is late—chronically or otherwise—and I have no way of knowing when a person arrives at work because these are salaried employees who do not punch a time clock.

 How can I hold my employees accountable to my expected arrival time or any other unmeasurable performance expectations when I manage from afar?

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