You’re standing there in front of a class full of fellow employees. For the last several hours, you’ve been doing a fantastic job facilitating Crucial Conversations. There is safety in the room. Learners are readily participating and sharing insights. And then one participant shares something offensive, weird, or just plain wrong, and you aren’t quite …
During our company meetings, leaders often try to get input on various questions but very rarely does anyone respond. It has become such an issue that the CEO recently offered $20 to anyone who contributes. That’s one issue. A second issue is that when nobody responds, leaders will often say something like, “Really?! Nobody has anything to say?!”
Two principles can help you strengthen remote work teams: clarify what you really want; and focus on team building, not “virtual” team building.
Fifteen years ago I went to Canada and had one of the most profound insights of my professional life. I was a newly minted VitalSmarts Master Trainer leading both a Crucial Conversations course and trainer certification course in London, Ontario, Canada. The facilitators in the course were and are among the most highly skilled I …
This year I started out motivated, with goals for health, productivity, and things I want to learn at work and personally. However, our company is undergoing ANOTHER reorganization.
Holding a crucial conversation is about speaking your truth, and that takes confidence. And yet your truth is a perspective, and acknowledging that requires humility. Emily Gregory explains how to balance both for successful crucial conversations.
Vice President of Development and Delivery Emily Gregory shares a tip for addressing concerns around virtual productivity from a coworker.
Dear Emily, I’ve used the techniques from Crucial Conversations in both personal and business situations with success but am now faced with the most critical conversation ever and I don’t know what to do. My husband has become increasingly enmeshed in politics. He is almost blindly devoted to Donald Trump and watches Fox News every …
Emily Gregory shares a tip for creating the right virtual environment for a crucial conversation. First, acknowledge the challenge of connecting virtually. Then share your intentions for wanting to have the conversation anyway. By acknowledging the limitations of video chat and sharing your good intentions, you’ll help establish safety for moving forward.
