I am struggling to regain my supervisor’s trust. I am afraid of losing my job, so I am always looking over my shoulder, wondering what she will find next. What else can I do to regain her confidence and trust and get out from under the microscope
We are looking for meaningful ways to recognize our nursing staff in our busy, stressful ICU. In our last employee satisfaction survey, we scored low in “recognition.”
I work in a busy, growing medical office with five support staff, and I share duties with a coworker who just turned seventy and has been with the clinic since it opened. We don’t have an office manager, so the clinic owners expect us, as peers, to come up with policies and procedures for the front desk, solve problems, and strategize on improvements.
I have a beautiful, talented twenty-four-year-old daughter who is fifty pounds overweight. She is currently in graduate school and has not been in the job market for the last two years. I worry about her health, and the bias she will face seeking a job as an overweight individual, and I ache for her lack of a social life.
I work as a nurse in the education department of a healthcare institution. I lead unit nurse educators whose role is to maintain the competence and educational skill level of the nursing staff on their units. They sometimes struggle with having a crucial conversation about safety or performance with a colleague who says, “It’s no big deal.”
Visit the Crucial Skills blog to read David Maxfield’s answer to this question: How can I rid myself of watching TV mindlessly for long hours?
Dear Crucial Skills, How can I measure the ROI of training? Signed,Budget Conscious Dear Budget Conscious, The challenge with any kind of skills training is that people can learn the skills but then either fail to use them or use them in areas that don’t produce a return on the organization’s investment. For example, a …
How to have a respectful crucial conversation even when you know you’re right and the other person is wrong.
Visit the Crucial Skills blog to read David Maxfield’s response to this question: Can you help me overcome my negative feelings so I don’t keep sabotaging my weight loss efforts?
Visit the Crucial Skills blog to read David Maxfield’s answer to this question: How do you get a person who is comfortably stuck to take action?
