Posts by David Maxfield

Staying Motivated When the End is Near

I am part of a group of employees who work as internal consultants focused on motivating and improving others to reach excellence. We use several tools to accomplish this and are fairly well versed in your courses.

Our issue is that our government employer has let it slip that our program and positions will be cut next year. I’d like to find a way to influence my coworkers to not give up and stay motivated. One option I have considered is sending a friendly email to our group with some motivating words. Another option is to point out that when employers look at resumes, they look for previous work accomplishments. This next year is a great opportunity for our team to strive for certain accomplishments that are resume-worthy.

Can you share some additional thoughts on motivating people who know their positions will soon be cut?

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The Differences Between Behavior and Culture

Dear David, How do you define the difference between behavior and culture? Does behavior drive culture, or does culture drive behavior? Sincerely, Natural Order of Things Dear Natural, The short answer is that behavior determines culture, and culture determines behavior. But it’s more complicated than that, and the complications make it a fascinating topic. First, …

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One Simple Skill to Overcome Peer Pressure

[youtube https://www.youtube.com/watch?v=1-U6QTRTZSc] “If your best buddy jumped off a bridge, would you jump too?” Too often, the answer is yes. Patients die because nurses and doctors who know better go along with bad decisions. Planes crash because crew members go along with plans they know could kill them. Organizations fail because employees sit on their …

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How to Effectively Merge Company Cultures

Dear David, My company has recently been acquired. Historically, we have enjoyed a great culture, a profitable business, and high employee satisfaction ratings. I’m concerned that when we integrate into the new company, we’ll lose our “secret sauce”—our unique cultural differentiators that have helped us be successful. Do you have any advice for how to …

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Changing the System

Dear Crucial Skills, I’m president of my church choir’s advisory council. The choir has long had a “slush fund” that is used for various choir-related expenses, but it is not administered by the advisory council. I would like to change this, but am unsure of how to approach the “owners” of the fund. These are …

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