Learn how you can find meaning in the mundane at crucialskills.com

How does one escape the addictions of pornography, drugs, alcohol, etc?

Visit the Crucial Skills blog to download the first chapter of and enter to win one of twenty-five copies of Influencer: The New Science of Leading Change.

Find out what’s new in the second edition of Influencer at crucialskills.com.

We are looking for meaningful ways to recognize our nursing staff in our busy, stressful ICU. In our last employee satisfaction survey, we scored low in “recognition.”

When she first met her husband, Patty Loeffler was thin, active, and the picture of good health. But nine years into her marriage, Patty found herself 100 pounds overweight and a perpetual yo-yo dieter.

J. Lynn Jones is a VitalSmarts veteran. An elementary school principal for sixteen years, he became a certified trainer in Crucial Conversations and used those tools to help his school boost achievement.

How does management attempt to influence the bad behavior of employees and how effective are these influence efforts in creating change? Share your thoughts at CrucialSkills.com

This letter was received in response to a question Joseph Grenny answered in the February 29, 2012 Crucial Skills Newsletter titled, “Influencing Unprofessional Dress.”

I work as a nurse in the education department of a healthcare institution. I lead unit nurse educators whose role is to maintain the competence and educational skill level of the nursing staff on their units. They sometimes struggle with having a crucial conversation about safety or performance with a colleague who says, “It’s no big deal.”