Certification Insights Posts

How can I help participants who are creating their own change plan in Influencer Training create an actual results statement?

ABOUT THE EXPERT Steve Willis is a Master Trainer and Vice President of Professional Services at VitalSmarts. READ MORE When participants are creating their own change plan in Influencer Training, how can I help them create an actual results statement instead of getting bogged down describing vague goals or strategies? I have a question from …

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From the Road: Insight from REACH 2010

ABOUT THE EXPERT Steve Willis is a master trainer and vice president of professional services at VitalSmarts. READ MORE I’m on the road training almost every week—training here, training there, training, training everywhere. So, it’s a rare and nice occasion when I can be in my home state of Utah for three or more consecutive …

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From the Road: Wrong is Wrong

ABOUT THE EXPERT Steve Willis is a master trainer and vice president of professional services at VitalSmarts. READ MORE I recently observed a new facilitator ask the group to summarize their understanding of a particular concept she had just taught. She got several responses, the last of which was inaccurate—not mostly accurate with a shade …

What insight can you provide around Questions 32 and 33 of the Style Under Stress assessment (concerning crucial conversations and decision making)?

ABOUT THE AUTHOR Emily Hoffman is a Master Trainer and Senior Director of Client Training and Employee Development at VitalSmarts. READ MORE In the Style Under Stress assessment, question 32: “I find myself in situations where people get their feelings hurt because they thought they would have more of a say in final decisions than …

From the Road: The Importance of Propinquity

ABOUT THE EXPERT Steve Willis is a master trainer and vice president of professional services at VitalSmarts. READ MORE I recently led an out-of-state training session. As usual, I arrived early to make my last-minute preparations and found that this fifteen-person session was to be held in a five-hundred person auditorium! Good thing I arrived …

From the Road: The Wait 'em Out Kid

ABOUT THE EXPERT Steve Willis is a master trainer and vice president of professional services at VitalSmarts. READ MORE When I was boy, I frequently watched old western shows on TV. I liked them because of the rough and rowdy, shoot ’em up action. At the time, I had most of the shows memorized word-for-word. …

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