Learning partners are a critical part of Crucial Learning’s course design. A vital step toward the end of the process is working with beta testers to use the new material in the classroom, helping us to get the course just right. When it came time to test Crucial Influence, we invited Jeremy King at the …
Laura Larsen describes her job as “administrative assistant turned global trainer.” When hired by Juniper Systems in 2019, Laura was tasked with getting certified to facilitate Crucial Conversations and then training every full-time employee in the course. Since then, the scope of her role has expanded on two fronts.
Measurement is always a hot topic for learning and development professionals—and it’s a project senior training and development specialist Alyssa Willet tackled for her team at University of Colorado Boulder. The goal of the Department of Human Resources is to create positive behavior change with university employees—but how do you measure that? “We redesigned the …
Crucial Conversations is an integral part of the culture at American Enterprise Group, Inc. (AEG), and its reach extends beyond the classroom thanks to the creativity of April King and her team. “I really feel we’ve maximized all our capabilities to train our employees on Crucial Conversations,” said King, who serves as director of employee …
How do you breathe life into a course you’ve taught dozens of times? For Certified Trainer Caitlin Ryder, the key is connecting to the material in a personal, authentic way that infuses your own life experiences into the course. “Yes, there are words, and yes, there are suggestions on what kind of stories you tell …
