Crucial Skills®

A Blog by Crucial Learning

Trainer Insights

From the Road: P is for Practice

Steve WillisSteve Willis is a Master Trainer and Vice President of Professional Services at VitalSmarts.

From the Road

My sons hate practice—piano, soccer, math—you name it. If it’s the least bit related to practice, they hate it on principle. They even started hating other words that sound like or rhyme with practice. For example, last year we hiked the Inca Trail to Machu Picchu in Peru. In preparation for the four-day trek, we decided to do a number of practice hikes. Now, my boys enjoy hiking—until I inserted the word “practice” in front of it. “We know how to hike. Why do we need to practice something we already know?!?!??” After many years, I’ve now come to expect this from teenage boys.

Fast forward to a recent executive development session I conducted. The mere mention of practice stirred the group into a frenzy: “We understand the concept—why do we need to practice?!??!” In that moment I caught a glimpse of my whiny boys’ future. And while I expect it from my teenagers, I was surprised to hear this from execs. It was like they forgot that development was the key component in executive development.

So why do we practice? To torture teenagers and executives? To experience the higher pitches of their vocal ranges? No. Why, then?

Ethna Reid, a master educator from the Exemplary Center for Reading Improvement, provides a definitive answer to this question, “If you want to know if you’re changing behavior you have to see it immediately.” Our goal is to change behavior, and for that to happen, practice is required. So here are a few tips to make practice more effective.

  1. Allot enough time to practice. So many trainers, when running short on time, skip and/or drastically cut practice time. If you can’t practice it, don’t train it.
  2. Practice until they get it correct. Participants who attempt a new skill and fall short should be praised for their effort. And they should also be coached and allowed the chance to do it correctly before moving on.
  3. Make it observable. If you can’t observe their practice, you have no idea the degree to which their behavior is changing, if at all. Have participants write it out, say it out loud, or otherwise demonstrate the skill so you can evaluate their progress and give feedback (both positive and negative). This doesn’t mean a person has to stand up and share in front of the whole class—practice is often best done in smaller groups. So when you are working in smaller groups, be careful to float from group to group so you can observe the participant group progress as a whole.

Practice doesn’t make perfect, but it sure helps.

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1 thought

  1. Natalie Fourie

    Hey Steve,
    Hope you’re back home and enjoying some well deserved family time.
    All good here in Sunny South Africa. Attended Crucial Accountability again the other day. Awesome process.

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