I recently took the SDI assessment and I need help applying the insights I’ve gained. I think I now better understand why one of my coworkers annoys me. She is very timid and soft-spoken, and I tend to lose my patience when working with her. I try to mask my frustration, but I don’t really know whether I do so successfully. How can I actually OVERCOME my frustration? I get the sense she can tell I’m frustrated, which just makes her more reserved, which just frustrates me further, etc. She also took the assessment, and her profile suggests she is triggered by anything that resembles aggression. Any suggestions?

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