Crucial Influence Posts

Six Sources of Influence in Project Management

My supervisor often gives me leadership responsibility for projects involving multiple departments. However, my position is not viewed as one of authority. As a result, I struggle to get results from others when I ask them to do something. When I present my lack of progress and ask for assistance, I’m told I need to stop blaming others for my lack of results. Since I have been trained to teach Crucial Conversations, my supervisor assumes I should be able to convince others to shift their priorities. Unfortunately, people outside of my department are not able to make my request their No. 1 priority, no matter how many Crucial Conversations skills I employ.

How do I get my supervisor to see that I need her support without making her think I am blaming others? I am at the end of my rope!

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All Washed Up with Hyrum Grenny

VitalSmarts’ most popular junior scientist, Hyrum Grenny, conducts a playful experiment to solve America’s hand-hygiene problem—a problem that leads to infection and avoidable medical errors. In fact, in America’s hospitals, hand washing compliance rates hover between 30 to 50 percent! Watch as Hyrum teaches strategy and principles to change behavior using a group of 80 …

Crucial Influence
distance in the workplace
Uniting Divided Teams

Dear Crucial Skills, I read your survey results on long-distance loathing with great interest. I work for a multi-site corporation and approximately two-thirds of our staff are in one city while the rest are dispersed over five smaller sites. Despite significant efforts to bring our teams together, there is still a strong sense of us …

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