Posts by Kerry Patterson

Kerrying On: And One for Tanya

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Today I’d like to address a topic I’ve discussed before—teamwork. I’ve recently had an experience that has expanded my view of what makes a healthy team, …

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Kerrying On: What Do You REALLY Want?

ABOUT THE AUTHOR Kerry Patterson is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Listen to Kerrying On via Mp3 Listen to Kerrying On via iTunes This article was first published on November 16, 2005. I once held a party at my house where one of the guests …

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Kerrying On: Talk About Your Irony

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Today’s Kerrying On serves a rather modest purpose. I’m offering a simple story as a means of solving a growing problem in America. People are constantly …

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Kerrying On: The Power of the Pen

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Today’s thought comes by way of my neighbor, Dr. Alan Christensen, a professor of Maya history and language. For those of you who don’t have the …

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Kerrying On: Restless Thoughts

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Sometimes my wife buys dark chocolate mini candy bars and sets a bowl of them next to the TV in the family room. If I get …

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Who's the Boss?

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Authors, My boss was promoted five months ago to an executive level position and I was promoted to his previous position as a Department Manager. He continues to give assignments to …

Kerrying On: My First Job

ABOUT THE AUTHOR Kerry Patterson is coauthor of four New York Times bestsellers, Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. READ MORE Listen to Kerrying On via iTunes Right after graduation, I got a job. I was so excited about the prospect of earning cash money on my own that I could hardly sleep …

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Kerrying On: Customer Service

Last week my daughter called me and asked if I would be willing to share frequent-flier miles with her. She was flying to Russia to pick up two adopted daughters (six-year-old Tanya, and her eight-year-old sister Veronica) and I was thrilled to assist the important mission. The reason she was asking me for help was …

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