WORKPLACE LEARNING THAT CHANGES LIVES

You and your team can strengthen relationships, achieve more with less stress, build habits for success, even experience greater joy.

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The Crucial Difference

PREMIER

We’ve been named a Top 20 Leadership Training Company seven years running.

Global

Our courses are taught in more than a dozen languages through partners in 27 countries.

PROVEN

The skills we teach are grounded in social science research from the past 30 years.

FLEXIBLE

We offer multiple learning formats for convenient and engaging learning experiences.

Choose Your Path

We offer courses in person, virtually, or on demand—or you can blend them for a unique and engaging learning experience.

ON DEMAND

Learn at your own pace online.

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VIRTUAL

Join one of our instructors online.

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IN PERSON

Attend a classroom course.

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Crucial Conversations for Healthcare

Crucial Conversations for Mastering Dialogue is now available as a healthcare course, featuring lessons, scenarios, and exercises that address the challenges healthcare professionals face.

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Global Impact

Our work has been translated into more than 20 languages, and people around the world learn our skills through partners in 27 countries.

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We Are Crucial Learning

Formerly VitalSmarts, our new brand and redesigned courses make timeless skills more inclusive, flexible, and accessible.

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Learning that Changes Behavior

167%

Employees at MaineGeneral Health were 167% more likely to speak up and resolve problems with colleagues after learning the skills taught in Crucial Conversations® for Mastering Dialogue.

40 MINS

Nine of ten Getting Things Done® graduates report permanently changing a time-management behavior and saving an average of 40 minutes every day for more focused work.

$7,500

Our research shows that every successful Crucial Conversation could save the organization an average of $7,500.

Jennifer Pecor

Advocate Health Care

Going virtual helped me stay focused because I was in a comfortable environment— breaks were placed just right, and I didn’t have to commute anywhere.

Mitch Anderson

HomeAdvisor

Giving our leaders skills to effectively and comfortably handle Crucial Conversations has a tremendous positive impact on their ability to create relationships.