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4 Things Managers Can Do to Increase Productivity and Improve Performance

Ask an open-ended question to start the conversation, listen for clues to determine whether the error was caused by motivation or ability, and then provide targeted feedback and coaching. Identifying these influencers can increase work performance and efficiency, according to Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler’s book “Crucial Accountability.”