Improving People. Transforming Results.

We help people improve themselves and the world around them with learning experiences that teach crucial skills—behaviors that have a disproportionate influence on results.

Crucial Learning woman employee photo

WHO WE ARE

We are Crucial Learning. We combine social science research with innovative instructional design to deliver insights and spark behavior change for lasting personal, organizational, and social impact. Our award-winning courses, assessments, and bestselling books have helped millions improve how they communicate, work, lead, and interact with others.

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NEW YORK TIMES BESTSELLERS

OUR BOOKS

Our bestselling books bring the research and principles behind Crucial Learning’s award-winning courses to a global audience. Crucial Conversations, Crucial Accountability, Crucial Influence, The Power of Habit, and Getting Things Done offer practical, proven strategies for improving communication, building habits, leading with impact, and achieving personal and professional success.

Our Values

We’re students too. We strive to practice what we preach in our own organization, and our company values are centered on the principles taught in our solutions.

Speak Up

We believe all voices matter and we encourage one another to hold Crucial Conversations.

Collaborate

We discuss and develop ideas until we feel they will produce the best results.

Hold Others Accountable

We keep our commitments and hold one another accountable.

Execute Effectively

We use a trusted system to stay organized and we take pride in our work.

Move Fast

We err on the side of action and take initiative to move things forward.

Love and Respect Others

We advocate for the freedom to express our viewpoints and for all others to do the same.

Evidence of Our Impact

Top 20 Training Company

We’ve been named a Top 20 Training Company by Training Industry eleven years in a row and counting.

Ranked #1 Place to Work

USA Today named Crucial Learning the top midsize company to work for in the United States in 2024.

Trusted by the Best

More than 300 of the Fortune 500 and nearly half of the Forbes Global 2000 have relied on us to teach them crucial behaviors.

Millions of Lives Impacted

Our bestselling books have sold more than five million copies and millions have completed our courses and assessment to improve relationships and results.

WANT TO JOIN US?

OUR TEAM

We’ve built our business on the belief that performance has less to do with processes and perks, and everything to do with people. If that sounds good to you, check out our career openings.