Crucial Conversations
FOR MASTERING DIALOGUE
Trainer Certification
Get certified to teach Crucial Conversations for Mastering Dialogue and lead your next learning journey.
88 South 6th Street
Minneapolis, MN 55402
In-Person Certification
Give Your Team Crucial Skills
Trainer certification is an effective and efficient way to teach your team the Crucial Conversations skills. As a certified trainer, you can teach the course to anyone in your organization once your organization has purchased learner licenses.
Price Per Certification
$2,495
Includes
- Certification and the skills to teach course in person and virtually
- Instructional platform
- Trainer guide
- Learner guide
- On-demand course license
- Access to global community of more than 16,000 trainers
- Access to Trainer Zone
- Monthly Trainer Talk newsletter
- Quarterly webcasts with master trainers
Note: You must have completed Crucial Conversations for Mastering Dialogue either virtually or in person within the past 12 months to register for certification; on-demand courses do not qualify. Independent consultants are not eligible for certification.
Does Not Include
- Learner licenses
- Learner materials
Note: Once you are certified, your organization must purchase a learner license for each person you teach. This learner license includes the book, learner guide, and other materials learners need to complete the course.
Course Facilitator
Melanie Gao brings 25 years of international experience with her into the training room, having lived and worked in the United States, Japan, China, Germany, and France. She consistently receives high marks from participants for her warm and engaging style.
FAQs
Are there prerequisites to this course?
Yes. You must have completed Crucial Conversations for Mastering Dialogue within the past 12 months to register for certification (On-Demand does not qualify). You also must be employed by an organization in which you will facilitate the course. Prior to being enrolled, you will need to complete a Trainer Certification Agreement, provided by the course manager.
Are there additional requirements to teach a course once I’m certified?
Yes. Certification grants you the right and the skills to facilitate the course. Your organization will still need to purchase a learner license for every individual learner. This learner license includes the bestselling book, a learner guide, and other materials. You may only teach the course to those within your organization.
What’s included with the course?
Included
- Course materials
- Breakfasts
- Lunches
- Snacks
Not Included
- Transportation
- Accommodations
- Dinners
When will I receive my course materials?
On the first day of class.
Are any meals provided?
A breakfast is served beginning at 8:30 am. Lunch will be served at 12:00 pm. An afternoon snack will be provided. Any dietary restrictions can be indicated during the registration process.
What is the dress code?
Business casual. Consider bringing a light sweater or jacket as meeting rooms can be cool.
What if I need to cancel?
If you are not able to attend a class, you must notify the Crucial Learning course manager. If you provide:
More than 2-weeks’ notice:
- Transfers/cancellations/substitutions: No fee. Please be considerate when requesting transfers and allow one week for a refund.
Fewer than 2-weeks’ notice:
- Transfers/cancellations: A $200 administrative fee will be applied to cover delivery costs.
- Substitutions: No fee.
No notice before the start of class:
- The registration fee is retained in full.
