Crucial Conversations
FOR ACCOUNTABILITY
Performance Management Improved
See course options for learners and trainers below.
For Learners
Virtual Course
Learn through instruction, practice, and application to develop better performance management skills.
Price Per Learner
$1,895
Learn How To
- Master performance discussions.
- Manage projects without taking over.
- Reach alignment when stakes are high and opinions vary.
- Strengthen trust and reliability.
- Apply multiple sources of influence.
- Get results and improve relationships.
Includes
- Digital copy of Crucial Accountability
- Learner Guide
- Certificate of Completion
For Certified Trainers
Virtual Course + Fast Track Certification
If you’re already a Crucial Learning certified trainer, you may take a content assessment within 30 days of completing this course and get certified to facilitate it.
Price Per Learner
$2,890
Includes
- Certification to facilitate the course virtually or in person
- Access to course content in Trainer Zone and the instructional platform
- Trainer guide
Once you are certified, your organization must purchase a learner license for each person you teach. This learner license includes the book, learner guide, and other materials learners need to complete the course.
Note: Independent consultants are not eligible for Fast Track certification.
Course Facilitator
Alana’s energetic speaking style, ease with her participants, and global business perspective drive successful client connections. She listens to her participant’s challenges and answers with practical strategies and tactics that apply in their real-world settings.
Alana is passionate about her work and partners her clients to bridge to a place of greater personal productivity. She is proud to be recognized as an outstanding ambassador for her company.
FAQs
What is the agenda for the course?
Can I pause the training or request a recording for future reference?
No, the training is streamed live. Pausing and/or receiving a recording for future reference is not an option. You must attend each session to complete the course.
What equipment do I need for a virtual course?
You will need the following:
- Zoom video conferencing app
- Adobe Reader
- High-speed internet connection (ethernet preferred over Wi-Fi)
- Minimum download speed of 512 kbps (If you can watch Netflix or YouTube without buffering, you should be fine.)
- Supported browsers: Firefox, Safari, Chrome, or Internet Explorer
- Supported operating systems: Mac or Windows
Will I receive any materials? Is pre-work required?
Digital materials for class and links to your pre-work will be emailed to you after registering for the course, and before the first day of the class.
What if I need to cancel?
If you are not able to attend a class, you must notify the Crucial Learning course manager. If you provide:
More than 2-weeks’ notice:
- Transfers/cancellations/substitutions: No fee. Please be considerate when requesting transfers and allow one week for a refund.
Fewer than 2-weeks’ notice:
- Transfers/cancellations: A $200 administrative fee will be applied to cover delivery costs.
- Substitutions: No fee.
No notice before the start of class:
- The registration fee is retained in full.
Can independent consultants attend a public course?
Public courses are open to independent consultants if they plan to attend for their own personal benefit, sign an agreement, and receive approval from the course manager.
Are continuing education (CE) hours available?
We do offer continuing education (CE) credits. It is the learner’s responsibility to apply for and verify with their specific regulatory boards that the CE credit received from Crucial Learning courses will be accepted. For questions, please contact our Continuing Education Department at CEU@cruciallearning.com.
What are approved uses of Artificial Intelligence with Crucial Learning content?
