Crucial Conversations
FOR ACCOUNTABILITY
Performance Management Improved
See course options for learners and trainers below.
1000 Broadway
Nashville, TN 37203
For Learners
In-Person Course
Learn through instruction, practice, and application to develop better performance management skills.
Price Per Learner
$2,195
Learn How To
- Master performance discussions.
- Manage projects without taking over.
- Reach alignment when stakes are high and opinions vary.
- Strengthen trust and reliability.
- Apply multiple sources of influence.
- Get results and improve relationships.
Includes
- Copy of Crucial Accountability
- Learner Guide
- Certificate of Completion
For Certified Trainers
In-Person Course + Fast Track Certification
If you’re already a Crucial Learning certified trainer, you may take a content assessment within 30 days of completing this course and get certified to facilitate it.
Price Per Learner
$3,190
Includes
- Certification to facilitate the course virtually or in person
- Access to course content in Trainer Zone and the instructional platform
- Trainer guide
Once you are certified, your organization must purchase a learner license for each person you teach. This learner license includes the book, learner guide, and other materials learners need to complete the course.
Note: Independent consultants are not eligible for Fast Track certification.
Course Facilitator
Traci has experience as a facilitator, speaker, coach, and organizational consultant with more than eighteen years of experience in leading groups and individuals to consistent, successful, and sustainable Outcomes. Traci’s approach to facilitation embraces the concept of experiential learning and high-level discussion, giving participants and audiences the chance to learn by engaging with the content. Her intent in every client interaction is to create a powerful learning environment for all.
FAQs
What is the agenda for the course?
What’s included with the course?
Included:
- Course materials
- Breakfasts
- Lunches
- Snacks
Not Included
- Transportation
- Accommodations
- Dinners
When will I receive my course materials?
On the first day of class.
Are any meals provided?
A breakfast is served beginning at 8:30 am. Lunch will be served at 12:00 pm. An afternoon snack will be provided. Any dietary restrictions can be indicated during the registration process.
What is the dress code?
Business casual. Consider bringing a light sweater or jacket as meeting rooms can be cool.
What if I need to cancel?
If you are not able to attend a class, you must notify the Crucial Learning course manager. If you provide:
More than 2-weeks’ notice:
- Transfers/cancellations/substitutions: No fee. Please be considerate when requesting transfers and allow one week for a refund.
Fewer than 2-weeks’ notice:
- Transfers/cancellations: A $200 administrative fee will be applied to cover delivery costs.
- Substitutions: No fee.
No notice before the start of class:
- The registration fee is retained in full.
Can independent consultants attend a public course?
Public courses are open to independent consultants if they plan to attend for their own personal benefit, sign an agreement, and receive approval from the course manager.
Are continuing education (CE) hours available?
We do offer continuing education (CE) credits. It is the learner’s responsibility to apply for and verify with their specific regulatory boards that the CE credit received from Crucial Learning courses will be accepted. For questions, please contact our Continuing Education Department at CEU@cruciallearning.com.
