Crucial Conversations
FOR ACCOUNTABILITY

Performance Management Improved

See course options for learners and trainers below.

Date
Jul 22 - Jul 23, 2025

Time
9 AM - 4:30 PM EDT

Format
In-Person

Location
The Westin Copley Place
10 Huntington Ave
Boston, MA 02116

For Learners

In-Person Course

Learn through instruction, practice, and application to develop better performance management skills.

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Price Per Learner

$2,195

Learn How To

  • Master performance discussions.
  • Manage projects without taking over.
  • Reach alignment when stakes are high and opinions vary.
  • Strengthen trust and reliability.
  • Apply multiple sources of influence.
  • Get results and improve relationships.

Includes

  • Copy of Crucial Accountability
  • Learner Guide
  • Certificate of Completion
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For Certified Trainers

In-Person Course + Fast Track Certification

If you’re already a Crucial Learning certified trainer, you may take a content assessment within 30 days of completing this course and get certified to facilitate it.

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Price Per Learner

$3,190

Includes

  • Certification to facilitate the course virtually or in person
  • Access to course content in Trainer Zone and the instructional platform
  • Trainer guide

Once you are certified, your organization must purchase a learner license for each person you teach. This learner license includes the book, learner guide, and other materials learners need to complete the course.

Note: Independent consultants are not eligible for Fast Track certification.

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Course Facilitator

Greg Sammis, Master Trainer

For close to twenty years, Greg has worked with individuals and teams around the world to develop their skills in communication, goal setting, and leadership. His background in experiential education and brain-based learning, coupled with his open and friendly facilitation style, create a safe learning environment where people can challenge preconceived notions, take risks, give and receive feedback, and ultimately learn skills needed for them to perform at the highest level possible and live lives of substance and contribution.

FAQs

What is the agenda for the course?

What’s included with the course?

Included:

  • Course materials
  • Breakfasts
  • Lunches
  • Snacks

Not Included

  • Transportation
  • Accommodations
  • Dinners

When will I receive my course materials?

On the first day of class.

Are any meals provided?

A breakfast is served beginning at 8:30 am. Lunch will be served at 12:00 pm. An afternoon snack will be provided. Any dietary restrictions can be indicated during the registration process.

What is the dress code?

Business casual. Consider bringing a light sweater or jacket as meeting rooms can be cool.

What if I need to cancel?

If you are not able to attend a class, you must notify the Crucial Learning course manager. If you provide:

More than 2-weeks’ notice:

  • Transfers/cancellations/substitutions: No fee. Please be considerate when requesting transfers and allow one week for a refund.

Fewer than 2-weeks’ notice:

  • Transfers/cancellations: A $200 administrative fee will be applied to cover delivery costs.
  • Substitutions: No fee.

No notice before the start of class:

  • The registration fee is retained in full.

Can independent consultants attend a public course?

Public courses are open to independent consultants if they plan to attend for their own personal benefit, sign an agreement, and receive approval from the course manager.

Are continuing education (CE) hours available?

We do offer continuing education (CE) credits. It is the learner’s responsibility to apply for and verify with their specific regulatory boards that the CE credit received from Crucial Learning courses will be accepted. For questions, please contact our Continuing Education Department at CEU@cruciallearning.com.

We're Here to Help

Please reach out with any questions about this course.

courses@cruciallearning.com
801-765-9600