No, the training is streamed live. Pausing and/or receiving a recording for future reference is not an option. You must attend each session to complete the course.

You will need the following:

• Zoom video conferencing app
• Adobe Reader
• High-speed internet connection (ethernet preferred over Wi-Fi)
• Minimum download speed of 512 kbps (If you can watch Netflix or YouTube without buffering, you should be fine.)
• Supported browsers: Firefox, Safari, Chrome, or Internet Explorer
• Supported operating systems: Mac or Windows

Digital materials for class and links to your pre-work will be emailed to you after registering for the course, and before the first day of the class.

If you are not able to attend the course, you must notify the Crucial Learning course manager through the link in your confirmation email. Crucial Learning will refund your registration payment less:

• A $150 administrative fee if you cancel with more than five business days’ notice.
• A $250 administrative fee if you cancel with five or fewer business days’ notice.

This fee can be waived by transferring to another course yourself or by sending a substitute learner to the course, but you must get approval from the course manager to do this and provide more than five business days’ notice. Please allow one week for refunds. If you do not cancel and do not attend, your registration fee goes to Crucial Learning in full.

Public courses are open to independent consultants if they plan to attend for their own personal benefit, sign an agreement, and receive approval from the course manager.

We do offer continuing education (CE) credits. It is the learner’s responsibility to apply for and verify with their specific regulatory boards that the CE credit received from Crucial Learning courses will be accepted. For questions, please contact our Continuing Education Department at CEU@cruciallearning.com.