Welcome to the Leadership Academy
Develop essential leadership skills with our library of masterclasses and resources focused on improving dialogue, building accountability, driving change, and strengthening workplace relationships.
Skills that Set Apart
the Best Leaders from the Rest
Joseph Grenny
Over 35 years of research has revealed that exceptional leaders succeed by mastering crucial moments—situations that have a profound impact on results and relationships. Join Crucial Learning cofounder Joseph Grenny to discover the crucial skills that distinguish top performers and learn how to create sustainable behavior change in your organization.
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POSITIVELY SPEAKING
This research-backed guide reveals why some teams excel at having difficult conversations while others struggle, and shows how understanding personality differences can help your people communicate more effectively when it matters most. Discover how insights combined with skills can transform your organization’s culture.
How to Lead When
the Stakes are High
EMILY GREGORY
Our research with 1,300 people reveals a clear pattern: leaders who master high-stakes conversations drive better results. Join Emily Gregory, coauthor of Crucial Conversations, to learn how effective dialogue skills help leaders build more engaged teams, foster psychological safety, meet key metrics, and create more productive workplaces.
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LEADER’S GUIDE TO EFFECTIVE DIALOGUE
This essential guide reveals how effective dialogue can make or break your influence and results, showing you proven techniques to handle high-stakes conversations with confidence—AND build stronger, more productive relationships across your organization.
Performance Review Planner
YOUR NEXT CRUCIAL CONVERSATION
Struggle to remember the skills when you need them? Use this performance review planner to prepare for a tough conversation with an employee.
How to Give Tough Feedback
and Close Performance Gaps
SCOTT ROBLEY
Our research shows accountability is leaders’ biggest challenge—yet it’s essential for organizational success. Master Trainer Scott Robley shares proven approaches that transform accountability from a dreaded task into a powerful tool for building trust and engagement. Discover how to close performance gaps while inspiring your people to achieve their full potential
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LEADERSHIP CONFESSIONS
The transition from star performer to leader is rarely smooth—especially when it comes to holding people accountable. Drawing from our research with 1,100 new managers, this guide reveals why leaders struggle with accountability and provides a few skills to handle tough conversations, resolve conflicts, and inspire better performance with confidence.
Performance Review Planner
INFLUENCE BEHAVIOR
Need to address problems of poor performance or bad behavior? Use this planner to prepare for your conversation and target multiple sources of influence to resolve behavioral challenges.
A Proven Leadership Model
for Changing Behavior
JUSTIN HALE
The best leaders know a secret: success depends less on perfect plans and more on influencing behavior change. Drawing from five decades of research, Master Trainer Justin Hale shares a proven model used by top leaders to drive meaningful change in their teams and organizations.
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A LEADER’S GUIDE
TO INFLUENCE
There’s no strategy so brilliant that people can’t render it worthless. Drawing from research with over 3,300 leaders, discover why behavior change is leadership’s toughest challenge—and learn the proven Six Sources of Influence that make leaders up to ten times more successful at driving sustainable transformation.
Leading with Relationship Intelligence
GIL BRADY
High turnover and low engagement often stem from one critical factor: the quality of relationships between leaders and their teams. Join Gil Brady, executive leadership development expert, to discover how relationship intelligence can transform workplace dynamics. Learn how to build trust, strengthen commitment, and create an environment where people feel valued—improving engagement, retention, and teamwork.
Read the Accompanying eBook
PREVENTING CONFLICT
Every personality type responds differently to conflict, and knowing how to adapt your approach can make the difference between escalation and resolution. Discover how to prevent conflict with different personalities, from acknowledging emotions with Blues to staying logical with Greens, so you can build more effective relationships across your organization.
Develop Your Leaders
Ready to transform your leadership impact? Contact our team to discuss how these crucial skills can strengthen your organization’s leadership. Whether you’re developing new managers or helping executives become more effective, we’ll help you apply crucial skills that deliver lasting results.