Think of an influence challenge you've faced or now face and answer the questions with that in mind. Need an example?
Someone resistant to your suggestions.
"My son is living in my basement and refuses to do something with his life."
A group that won't change.
"My teammates lose track of leads after tradeshows and won't adopt the new process for tracking them."
An organization in a rut.
"Our company does not share information and resources across teams. We act as though we are in silos."