Crucial Consulting
Whether you’re trying to reshape your company culture, achieve important goals, implement new systems, or rescue at-risk initiatives, our experts in behavior change will work with leaders to solve your challenges.
A TAILORED APPROACH
CONSULTING PROCESS
From assessing your challenge to sustaining and supporting new behaviors, our consultants partner with your organizational leaders to target the vital behaviors that will lead to results.
- Assess: We’ll help you assess current situation, define goals, and identify areas for improvement.
- Develop: Our experts create a tailored behavior-change plan aligned with your goals.
- Implement: We guide you through executing the strategy, providing support and resources.
- Measure: We help you track progress and adjust as needed to ensure lasting results.
- Sustain: We equip your team with the tools to maintain and build upon your success.
FROM THEORY TO ACTION
PRACTICAL SOLUTIONS
We draw on a rich history of research and consulting, plus the practical skills taught in our award-winning courses and bestselling books to assess behavioral obstacles and implement change initiatives.
RESULTS DEPEND ON BEHAVIOR
OUR PHILOSOPHY
At the heart of our work is an abiding principle: results depend on behavior. We’ve spent decades identifying the behaviors that are vital to organizational health and success—those that have a disproportionate affect on outcomes. When you replace unproductive and ineffective behaviors with vital behaviors, better results are inevitable.
Consulting Services
We offer three consulting solutions to drive behavior change and get results: QuickStart for rapid team transformation, Crucial Conversations Leader Lab to master dialogue and resolve issues, and Total Implementation for comprehensive organizational change.
Quickstart is a two-month, intensive consulting solution that uses the Crucial Influence Model to help leaders create rapid, team-wide behavior change to achieve a specific goal.
Leader Lab helps leaders and their teams address and solve persistent challenges by mastering the skills taught in Crucial Conversations through tailored instruction and coaching.
Total Implementation is a comprehensive solution that guides organizations through a proven method for changing resistant behaviors to achieve results across the entire enterprise.
Explore Consulting Solutions
Would you like a thought partner to help you solve your most vexing challenges? Complete the form to schedule a complimentary conversation.
Success Stories and Case Studies
Organizations around the world have turned to us to solve some of their toughest challenges. From small businesses to Fortune 100 companies, we’ve helped organizations improve sales processes, increase compliance with health and safety protocols, overhaul educational practices, and more.
Discover how Lockheed Martin leveraged Crucial Conversations for Mastering Dialogue to transform their organizational culture, improve employee engagement and performance, and ultimately secure a $200 billion Joint Strike Fighter contract.
Learn how Spectrum Health, a healthcare provider in Michigan, implemented Crucial Conversations training to create a culture of accountability and communication, leading to improved staff satisfaction, patient care, and safety across their organization.
See how we helped Newmont Mining, a global leader in gold and copper production, leverage the Crucial Influence Model to target vital behaviors and reduce accident rates by 32% and serious injuries by 73% within two years.