HOW TO DISAGREE BETTER
AND DIALOGUE MORE
Crucial Conversations Miniseries
Open and respectful communication is one of the greatest contributors to organizational efficiency and high performing workplace cultures. In this free miniseries with Crucial Conversations coauthor Emily Gregory, you’ll learn how to better handle tough conversations—for stronger relationships and powerful results.
1: What’s a Crucial Conversation?
The irony of Crucial Conversations is that when we need to show up in the best way possible we often show up in the worst way possible. Why? Learn what makes a conversation “crucial,” and why your handling of them can make or break results.
6 min Video
2: Take Responsibility
for Your Emotions
How do you handle your emotions in heated moments? Do you bite your tongue and stew in silence? Or do you blow up and bulldoze your way through? There’s a better way. Emily explains.
6 min Video
3: Make It Safe
People are willing to discuss whatever they feel safe to discuss. Without safety, there’s no talking. So instead they withhold, resent, stew, and gossip. The key to discussing challenges—so they can be resolved—is knowing how to make it safe.
6 min Video
4: Find Mutual Purpose
This final skill can help you keep dialogue flowing when you feel you’ve reached a stalemate. Learn how to authentically find common ground even when differences seem insurmountable.
6 min Video
Take the Next Step
Ready to improve communication, trust, and efficiency in your organization? Complete the form to talk with us about Crucial Conversations® for Mastering Dialogue.