CRUCIAL CONVERSATIONS® MINISERIES

Lesson 1: What’s a Crucial Conversation?

The irony of Crucial Conversations is that when we need to show up in the best way possible we often show up in the worst way possible. Why?

Learn what makes a conversation crucial and why—without training and practice—we often handle crucial moments poorly.

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If you enjoyed this lesson, you’ll love the complete course. Crucial Conversations for Mastering Dialogue is available on demand, virtually, and in person. Use discount code MINISERIES to save 20% on the course for yourself, or complete the form to discuss training for your team.

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