Early Check-In: Check-in is at 3:00 p.m. Early check-in is granted by the front desk based on availability. Guests can check in as soon as a room is ready with no additional charge. If you arrive early and a room is not ready, you can check your luggage and wait to be notified when your room is ready.
Late Check-Out: Checkout is at 11 a.m. Late check-out is based on availability for the day of your departure. Check with the front desk on the morning of your departure. If your check-out is Thursday, August 7, you are welcome to store your luggage with the front desk.

You are responsible for your own ground transportation to and from the event. We recommend using a rideshare service (Uber/Lyft) to and from the airport. Employees will carpool to any offsite meals or activities. For details on personal car mileage reimbursement, please review the Event Guidelines found in The Fine Print section further down this webpage.

The Little America Hotel has onsite parking available for overnight guests and visitors. Request overnight parking at the front desk when you check in and use your room key to enter/exit the parking garage. Don’t forget to use your room key to exit a final time after checking out. If you are not staying overnight, we will have a full-day parking voucher at the event registration table. You will need a parking pass each time you enter/exit, so grab what you need and return what you don’t use.

The dress code throughout the event is business casual. However, attendees are encouraged to dress smart casual at the company dinner on Tuesday, August 5. The Salt Lake City weather forecast is hot and sunny! Please pack and dress accordingly.

We recommend bringing a light sweater to use during indoor sessions since air conditioning can get cold. Depending on your Wednesday, August 6 team activity, you may want to bring additional sun protection (hat, sunscreen, sunglasses) or athletic shoes if your group will be walking longer distances.

Keep all your receipts and submit an expense report according to the guidelines found in the Expenses section on this webpage. Use the event code “Crucial Connections Aug 2025” on any expense report you submit in Concur. Expense reports are due within 15 days of making the purchase.

All dietary restrictions have been shared with the Little America catering team.  Please notify a member of the onsite catering staff if you have a question about ingredients or if you require special meal accommodations for allergies, halal, or vegan meals. The 2025 catering menu will be shared here.

We encourage anyone feeling sick to stay home and notify your manager and events@cruciallearning.com that you are no longer able to attend Crucial Connections. If you have had any symptoms that are concerning, or you feel like you are contagious, please seek the guidance of a medical professional and get tested to assure you are safe to be in proximity of others. We will have face masks, hand sanitizer, Emergen-C, and individual pain reliever packets onsite for attendees.