Early Check-In: Check-in is at 3:00 p.m. Early check-in is granted by the front desk based on availability. Guests can check in as soon as a room is ready with no additional charge. If you arrive early and a room is not ready, you can check your luggage and wait to be notified when your room is ready.
Late Check-Out: Checkout is at 11 a.m. Late check-out is based on availability for the day of your departure. Check with the front desk on the morning of your departure. If your check-out is Thursday, August 8, you are welcome to store your luggage in the Ballroom C Foyer until the conclusion of the event at 4:00 p.m.

You’ll be going home with several gifts! Please leave enough space in your luggage to take home a lightweight Ogio sweatshirt which will be handed out during the closing social. Anyone who does not attend will have their swag shipped to them in mid-August. Notify a member of the planning committee if you did not receive your swag.

You are responsible for your own ground transportation to and from the event. We recommend using a rideshare service (Uber/Lyft) to and from the airport. Employees will carpool to any offsite meals or activities. For details on personal car mileage reimbursement, please review the Event Guidelines found in The Fine Print section further down this webpage.

The Little America Hotel has onsite parking available for overnight guests and visitors. Request overnight parking at the front desk when you check in and use your room key to enter/exit the parking garage. Don’t forget to use your room key to exit a final time after checking out. If you are not staying overnight, we will have a full-day parking voucher at the event registration table. You will need a parking pass each time you enter/exit, so grab what you need and return what you don’t use.

Arrive in Ballroom C Foyer at least 5 minutes before your assigned timeslot. Photos will take less than 3 minutes per person. You’ll receive a copy of your professional headshots to use for all your Crucial Learning accounts including Outlook, Slack, etc. The Human Resources team will manage employee photos and use it for internal use and an organization directory.

The dress code throughout the event is business casual. However, attendees are encouraged to dress smart casual at the company welcome reception on Tuesday, August 6. The reception will be held at Red Butte Gardens which is an indoor/outdoor venue. The Salt Lake City weather forecast is hot and sunny! Please pack and dress accordingly.

We recommend bringing a light sweater to use during indoor sessions since air conditioning can get cold. Depending on your Thursday, August 8 team activity, you may want to bring additional sun protection (hat, sunscreen, sunglasses) or athletic shoes if your group will be walking longer distances.

The welcome reception on Tuesday, August 6, will be held at Red Butte Gardens which is a 15-minute drive from The Little America Hotel. There will be limited parking at the venue due to a nearby concert, but if you’d prefer to drive yourself you are welcome to do so. Alternatively, we have hired several coaches to take our entire group to the welcome reception. We encourage all employees to take the coaches and request that you follow the schedule below.

• 5:15 – 5:45 p.m. Meet in The Little America Hotel lobby and board any coach. Coaches will depart when it is full; the last coach will depart no later than 5:45 p.m.
• 5:30 – 6:00 p.m. Coaches will drop you off at the front of Red Butte Gardens. Upon entering the building, turn left and go upstairs to the Orangerie event space.
• 6:00 – 8:00 p.m. Welcome Reception. Enjoy several food stations, bar service, and great company in this beautiful setting.
• 8:00 – 9:00 p.m. Meet at the front of Red Butte Gardens where you were dropped off. Board a coach which will return to The Little America Hotel when filled. The last coach will depart no later than 9:00 p.m.

Keep all your receipts and submit an expense report according to the guidelines found in the Expenses section on this webpage. Use the event code “Crucial Connections Aug 2024” on any expense report you submit in Concur. Expense reports are due within 15 days of making the purchase.

All dietary restrictions have been shared with the Little America catering team.  Please notify a member of the onsite catering staff if you have a question about ingredients or if you require special meal accommodations for allergies, halal, or vegan meals. You can now view the full catering menu.

We encourage anyone feeling sick to stay home and notify your manager and events@cruciallearning.com that you are no longer able to attend Crucial Connections. If you have had any symptoms that are concerning, or you feel like you are contagious, please seek the guidance of a medical professional and get tested to assure you are safe to be in proximity of others. We will have face masks, hand sanitizer, Emergen-C, and individual pain reliever packets onsite for attendees.

You will receive a “Bingo” card at the Welcome Reception that you’ll fill-out throughout the event. Turn in your bingo card at the Closing Social to be entered into a prize raffle which will be announced at the final session.

During the optional free time on Wednesday, August 7, we will have games, puzzles, and a special Uno tournament for people who are game to come and play. Feel free to bring your own games to share!