Crucial Connections
Tuesday, August 4, 2026 – Thursday, August 6, 2026
Provo Marriott Hotel & Conference Center
101 W 100 N, Provo, UT 84601
OBJECTIVES
AGENDA
Tuesday, August 4 | 8:00 a.m. – 4:00 p.m. | Department Meetings (Sales, Technology, Product Leadership)
3:00 p.m. | Hotel Check-in Begins
5:30 p.m. – 8:00 p.m. | Welcome Dinner
8:00 a.m. – 9:00 a.m. | Company Breakfast
9:00 a.m. – 9:30 a.m. | Opening General Session
9:30 a.m. – 4:00 p.m. | Team Time
4:00 p.m. – 5:30 p.m. | Free Time
5:30 p.m. – 8:00 p.m. | Offsite Group Dinners
8:00 a.m. – 9:00 a.m. | Company Breakfast
9:00 a.m. – 10:20 a.m. | General Session
10:30 a.m. – 11:25 a.m. | Breakout Sessions – Block 1
11:35 a.m. – 12:30 p.m. | Breakout Sessions – Block 2
12:30 p.m. – 1:30 p.m. | Company Lunch
1:30 p.m. – 2:25 p.m. | Breakout Sessions – Block 3
2:35 p.m. – 4:00 p.m. | Closing General Session
*All times are in Mountain Time and may be subject to change.
OUR VALUES
At Crucial Learning, we come together each year for Crucial Connections, our annual company event designed to strengthen relationships, invest in our people, and celebrate what makes our culture unique. This gathering brings employees and Master Trainers together for professional development, dedicated team time, and meaningful networking opportunities. Through Crucial Connections, we reconnect around the values that support a strong, healthy, and thriving team culture.
Speak Up Candidly and Respectfully
Collaborate Cross-Functionally
Hold Others Accountable
Execute Effectively
Move Fast
Love and Respect Others
MASTER TRAINERS
We are delighted to welcome Master Trainers to Crucial Connections 2026. This event is an opportunity to connect with Crucial Learning employees, strengthen relationships with fellow Master Trainers, and participate in meaningful learning experiences designed to sharpen capabilities and deepen connection to our shared work.
We look forward to welcoming you to Provo for several days of learning, collaboration, and connection.
FREQUENTLY ASKED QUESTIONS
WHO IS ELIGIBLE TO ATTEND?
All full-time Crucial Learning employees are expected to attend Crucial Connections. If you’re unable to attend for any reason, please notify your manager.
If you are a Crucial Learning PRN, part-time, or seasonal/temp employee, please consult with your manager to see if you qualify to attend.
This year, Master Trainers are also invited to attend. They’ll join all general sessions and have access to several professional development opportunities.
When should I book travel?
Crucial Learning employees will be sent travel booking instructions in June 2026. At that time, employees will book their flights in Concur and request a hotel room within our block of rooms.
Master Trainers are invited to book their own travel at any time and stay within the Crucial Learning hotel room block. Explore the Hotel & Travel details specifically for Master Trainers.
CAN I BRING A PLUS-ONE OR GUEST?
Crucial Connections is designed exclusively for Crucial Learning employees and Master Trainers. We kindly ask that you do not bring plus-ones or guests to any official event activities including meals.
You are welcome to travel with a guest and allow them to stay with you at the hotel; however, they should not plan to participate in any portion of the Crucial Connections agenda.
This policy helps us ensure a fair and consistent experience for all attendees, supports our event planning efforts, and allows us to create the best possible experience for everyone participating.
WHO SHOULD I CONTACT WITH QUESTIONS?
Email events@cruciallearning.com or contact a member of the Crucial Connections Planning Committee.
The 2026 planning team members include Derek Cullimore, Mary McChesney, Amanda Horton, Destine Wilson, Erin Schwartz, Charlotte Lake, Rachel Cain, Alexis Rich, and Adam Richardson.
WHEN IS THE NEXT CRUCIAL CONNECTIONS?
August 3-5, 2027 | The Little America Hotel, Salt Lake City, UT