Build Your Skills
Congratulations on completing the Crucial Influence course. These after-training resources will help you retain what you learned and refine your influence skills.
Watch this short video from Justin on where to start.
Please note: These resources are only for those who have completed the Crucial Influence course
by Crucial Learning.
Leadership Is Influence
Learn the skills of influence to transform the way you lead.
How do I influence people without being manipulative?
How to think about measuring results
Clarify Vital Behaviors
Identify behaviors that will generate the results you want.
How Do I Know if I’ve Identified the Right Behavior?
How Can Crucial Moments Help Me Find the Right Behaviors?
Influence in Action: Donald Hopkins Works to Eradicate Guinea Worm Disease
The Differences Between Behavior and Culture
How to Find Vital Behaviors
Understand why behavior change seems (nearly) impossible.
Tips for Diagnosing Effectively
Motivation or Ability?
Source 1: Personal Motivation
Change the value connection and you change how they feel.
How Do I Get People to Choose the Harder Behavior Over the Easier One?
How to Motivate if a Field Trip Isn’t Possible?
Influence in Action: Don Berwick Saves Lives in Hospitals
Source 2: Personal Ability
Learning isn’t enough—the most effective leaders invest significantly more in deliberate practice.
How Spaced Learning Helps Increase Skill Acquisition
How to Practice Soft Skills
Influence Experiment: Is Will a Skill?
Sources 3 and 4: Social Motivation & Social Ability
You CAN’T lead alone. Partner with those who already have influence.
Tips for Identifying Opinion Leaders
What if an Opinion Leader is Negative?
Influence in Action: Muhammad Siddiqui Leads the Way
Source 5: Structural Motivation
Use rewards (and consequences) third—always AFTER personal and social motivators.
Keys to Using Small Rewards
What to do When Incentives Backfire
Motivating Without Money
Source 6: Structural Ability
Change the environment to make bad behavior harder and good behavior easier.
Ways to Tweak the Virtual Team Environment
Influence in Action: Paco Underhill and Why We Buy
Influence in Action: Peter Pronovost Saves Lives with a Checklist
Just a few more items you might be interested in.
- Do I Really Need All Six Sources?
- How Do I Change Culture?
- Influence Experiment: All Washed Up
- Putting it All Together: KIPP Addresses Principal Retention
- Putting it All Together: United Way Helps a Struggling Community
- Putting it All Together: Newmont Mining Changes Its Safety Culture
- Putting it All Together: Children’s Minnesota Minimizes Patient Pain
After-Training Email Series
Sign up for the free, after-training email series. Once a week for six weeks you’ll get short, skill-building emails to support you in building your influencing skills.