Build Your Skills
Congratulations on completing the Crucial Influence course. These after-training resources will help you retain what you learned and refine your influence skills.
Watch this short video from Justin on where to start.
Please note: These resources are only for those who have completed the Crucial Influence course
by Crucial Learning.
1:23 Video
Leadership Is Influence
Learn the skills of influence to transform the way you lead.
How do I influence people without being manipulative?
0:50 Video
How to think about measuring results
1:38 Video
Clarify Vital Behaviors
Identify behaviors that will generate the results you want.
How Do I Know if I’ve Identified the Right Behavior?
1:36 Video
How Can Crucial Moments Help Me Find the Right Behaviors?
1:16 Video
Influence in Action: Donald Hopkins Works to Eradicate Guinea Worm Disease
4:08 Video
The Differences Between Behavior and Culture
How to Find Vital Behaviors
Diagnose
Understand why behavior change seems (nearly) impossible.
Tips for Diagnosing Effectively
1:00 Video
Motivation or Ability?
Source 1: Personal Motivation
Change the value connection and you change how they feel.
How Do I Get People to Choose the Harder Behavior Over the Easier One?
4:32 Video
How to Motivate if a Field Trip Isn’t Possible?
1:21 Video
Influence in Action: Don Berwick Saves Lives in Hospitals
2:37 Video
Source 2: Personal Ability
Learning isn’t enough—the most effective leaders invest significantly more in deliberate practice.
How Spaced Learning Helps Increase Skill Acquisition
1:15 Video
How to Practice Soft Skills
1:25 Video
Influence Experiment: Is Will a Skill?
4:31 Video
Sources 3 and 4: Social Motivation & Social Ability
You CAN’T lead alone. Partner with those who already have influence.
Tips for Identifying Opinion Leaders
1:02 Video
What if an Opinion Leader is Negative?
0:49 Video
Influence in Action: Muhammad Siddiqui Leads the Way
2:31 Video
Source 5: Structural Motivation
Use rewards (and consequences) third—always AFTER personal and social motivators.
Keys to Using Small Rewards
1:41 Video
What to do When Incentives Backfire
3:04 Video
Motivating Without Money
Source 6: Structural Ability
Change the environment to make bad behavior harder and good behavior easier.
Ways to Tweak the Virtual Team Environment
0:54 Video
Influence in Action: Paco Underhill and Why We Buy
6:22 Video
Influence in Action: Peter Pronovost Saves Lives with a Checklist
3:38 Video
More Resources
Just a few more items you might be interested in.
- Do I Really Need All Six Sources?
- How Do I Change Culture?
- Influence Experiment: All Washed Up
- Putting it All Together: KIPP Addresses Principal Retention
- Putting it All Together: United Way Helps a Struggling Community
- Putting it All Together: Newmont Mining Changes Its Safety Culture
- Putting it All Together: Children’s Minnesota Minimizes Patient Pain
After-Training Email Series
Sign up for the free, after-training email series. Once a week for six weeks you’ll get short, skill-building emails to support you in building your influencing skills.