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Crucial Skills®

A Blog by Crucial Learning

How Do I Say That

Anger

How to Respond to Strong Opinions with Grace and Boundaries

by Joseph Grenny 1 Min

Joseph Grenny, coauthor of Crucial Conversations, shares tips for responding to strong opinions. Learn to gracefully and politely draw boundaries for the conversation.

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Joseph Grenny

Author and Cofounder

“If I haven’t challenged you, I haven’t helped you.”

Joseph Grenny is a New York Times bestselling author, keynote speaker, and leading social scientist for business performance. His work has been translated into twenty-eight languages, is available in thirty-six countries, and has generated results for more than half of the Forbes Global 2000. Invite Joseph to speak at your next event.

1 thought

  1. Sallie
    6 years ago
    • Reply

    So thankful for this important tip, Joseph. We have employees dealing with this issue every day. I want to keep them safe and let them know we support them in their tough role. Sharing this example with them will help!

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