Dealing with a Braggart
Visit the Crucial Skills blog to read Al Switzler’s answer to this question: Do you have any advice for dealing with a coworker who continuously boasts and brags about almost every aspect of her life?
Posts by Al Switzler
Crucial Conversations about Grammar
ABOUT THE AUTHOR Al Switzler is coauthor of four bestselling books, Change Anything, Crucial Conversations, Crucial Confrontations, and Influencer. READ MORE Dear Crucial Skills, Does anyone on your team have suggestions for holding a crucial conversation with an employee regarding his or her grammar and spelling in written communications? I have an employee who is …
Mediating Marital Disagreements
Dear Crucial Skills, I have been a certified Crucial Conversations trainer for more than a year. Prior to my certification, I learned the strategies by teaching them to my family. While we aren’t perfect, we have come a long way in improving our communication. I have a friend who is miserable in her marriage mostly …
Holding Your Ground
Dear Crucial Skills, I have been with my company for five years and consistently receive “exceeds expectations” ratings on my performance reviews. I recently found out that a newly hired business partner is planning to take over my office. There are a handful of open offices in our area that he could take without interrupting …
When It's Time to Let People Go
ABOUT THE AUTHOR Al Switzler is coauthor of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. His fourth book, Change Anything, will be available April 2011. READ MORE Dear Crucial Skills, I am the president and chairman of a large private school. I recently came on as the president and found the school …
Confronting a Gossiping Boss
Dear Crucial Skills, My boss and I have weekly one-on-ones to stay up to date on ongoing projects and initiatives. However, more often than not, my boss uses this time to gossip about her subordinates, coworkers, and superiors. On occasion, I ask, “What does this have to do with me?” but it never ends well, …
Improving Mother-Daughter Relationships
ABOUT THE AUTHOR Al Switzler is coauthor of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. His fourth book, Change Anything, will be available April 2011. READ MORE Dear Crucial Skills, I need help to work through my relationship with my two married daughters. We live in different states and even though I …
Working with an Unemployed Spouse
Dear Crucial Skills, My husband has been out of work for nearly fourteen months, and in that time has only filled out one employment application. He has made no effort to create a resume, and seems okay with me being the breadwinner—I work full-time as a RN—while he sits at home on the couch or …
Choking Up
During the month of July, we will run “best of” content from the authors. The following article first appeared on January 11, 2006. ABOUT THE AUTHOR Al Switzler is author of three bestselling books, Influencer, Crucial Conversations, and Crucial Confrontations. READ MORE Dear Crucial Skills, I find myself in the uncomfortable position of “choking up” …
Caught Between Clashing Personalities
Dear Crucial Skills, I am caught in the middle of a situation with two difficult employees. One of the employees with an animated temperament feels like she can’t talk to her overly-sensitive coworker. Every time she brings up crucial issues, her coworker either denies them or cries. The ‘sensitive’ coworker rarely comes to me with …