Crucial Skills®

A Blog by Crucial Learning

Certification Insights

Cultivating Learning Amidst Change

You’ve just logged out of your most recent strategy meeting, where the agenda was filled with talk of pivoting, leaning into new technology, embracing a new theme or mission, and making yet another plan for adapting to change.

You’re left thinking about all of the ways that work and life keep evolving. Your team is stretched beyond their capacity, and there doesn’t seem to be a finish line in sight.

I hear clients describe this challenge every single day.

And it’s sparked a shift in our conversations: away from trying to reach a finish line and toward asking how we can lean into change in a way that feels manageable and doable – one that builds on what’s already working while creating space for where we need to grow.

A Crucial Moment

Amid any response to change, there’s a crucial moment when you can pause, step back, look at how your world is currently setup, and identify what already is contributing, and what will continue to contribute, to your success.

This crucial moment provides visibility and allows you to strategically consider three things:

  1. What needs to stay the same?
    You’ve been successful to date because there are things you do well. Change doesn’t mean abandoning what’s working. Take time to diagnose what you are innately good at. What will keep the engine running while you explore the changes you need to make? What strategies, processes, or behaviors allow you to shift and innovate while being anchored in the services you provide?
  2. Where do we need to adapt and grow?
    In the words of Marshall Goldsmith – “what got you here won’t get you there”. This is where we determine what isn’t serving us. Ask, where is there an unmet opportunity? Surfacing this provides the vision for team, departmental, and organizational evolution.
  3. How do we build in human centric support?
    When considering big changes, the most successful groups speak openly about the challenges that will come from asking people to behave in new ways. Prepare for behavior-change challenges, don’t ignore them. Ask yourself what are the strengths we need to dial up? What skills do we need to help people build? And how can we learn, practice, and grow together to support people in adopting big changes?

When leaders ask these questions and consider them through the lens of how individuals show up, how teams support each other, and how the organization enables success, we begin to set ourselves up for success. We create a clearer picture of both where we’re going and what people need to get there.

If we go through this process in a way that is visible to our organizations and teams, we can:

  1. Reduce the stress of constant change by targeting the pivot points that require our attention rather than making everything feel like a ‘moving finish line’.
  2. Build confidence in what works by recognizing the tasks, projects and skills, that we already have and want to carry forward.
  3. Create motivation through shared learning by identifying areas to support one another and grow together.
  4. Set the expectation that we’re in this together by making learning and adaptation part of the culture and not something that individuals navigate alone.
    Our worlds are changing. Evolving in this way allows us to build a culture of consistent, human-centric growth where we are agile enough to continue the successful behaviors that are still relevant while also growing in ways that get us where we need to go.

We can’t change change. But we can evolve how we respond to it. And that response can be anchored in the way we adapt, learn, and grow together.

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