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Resource Center

For more than 30 years we’ve worked with organizations in healthcare, government, education, technology and more to improve organizational health and performance. Find research, case studies, ebooks and assessments related to the work you do.

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Government Resources

Discover how federal, state, and local agencies have improved organizational health and performance using the principles and skills taught in our courses.

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Healthcare Resources

Dialogue and accountability are critical to healthcare. Discover how the two have helped healthcare companies improve safety, nurse retention, and quality of care.

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Tech Industry Resources

The rapidly changing technology industry faces unique business and organizational challenges. See how our courses have helped tech companies innovate and thrive.

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Featured Resources

How to Start a Crucial Conversation with Your Adult Children

My 27-year-old son moved in with me and my husband before the pandemic and planned to buy a house last spring. He has since enrolled in grad school and it's now a seller’s market, so he is still here. The problem is that we have a four-bedroom house, and we want it all to ourselves.

1 Min • By Scott Robley

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How Personality Influences Perception

1 Min • By Tim Scudder

How to Balance Compassion and Boundaries at Work

1 Min • By Brittney Maxfield

Six Sources of Influence in Project Management

1 Min • By David Maxfield

Webinar

Manager-as-Coach: Empowering Yourself and Others

Webinar • Mar 31, 2026
2:00 p.m. – 3:00 p.m. BST

Manager-as-Coach: Empowering Yourself and Others

In this session, Master Trainer Steve Wood will explore why coaching is essential to effective leadership, help you discover your unique coaching style, and share practical strategies to build meaningful coaching relationships that unlock potential, even in challenging conversations.

Webinar

Relationship Intelligence: How to Build and Rebuild Relationships at…

Webinar • Mar 24, 2026
11:00 a.m. – Noon MDT

Relationship Intelligence: How to Build and Rebuild Relationships at Work

Join Justin Hale and Emily Gregory in this free webinar as they explain how to better understand the motives and personalities of your team and the skills you need to re-establish healthy, productive relationships that boost engagement and better results.

Webinar

From Training to Transfer: Measuring What Matters—and Making It Stick

Webinar • Mar 19, 2026
11:00 a.m. – Noon MST

From Training to Transfer: Measuring What Matters—and Making It Stick

In this interactive webinar, Master Trainer and Author Justin Hale shares insights from a recent mini-study that measured learner confidence, skill use, and emotional intelligence before and after training.

Webinar

From Accidental Manager to Confident Leader: Practical Leadership…

Webinar • Feb 19, 2026
2:00 p.m. – 3:00 p.m. GMT

From Accidental Manager to Confident Leader: Practical Leadership Development Strategies

Join Master Trainer Steve Wood as he shares practical insight into what effective people leadership looks like and how to better identify, prepare, and support managers to confidently and successfully lead their teams.

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Webinar

Be the DJ of Your Day: Skills to Stay Focused, Balanced, and Productive

Webinar • Jan 29, 2026
11:00 a.m. – Noon MST

Be the DJ of Your Day: Skills to Stay Focused, Balanced, and Productive

Join Scott Robley to discover how to organize your mental clutter, refine your routines, and build habits that will help you stay balanced and productive in 2026.

Webinar

From Broken Promises to Better Results: An Insider Look at the New…

Webinar • Feb 24, 2026
11:00 a.m. – Noon MST

From Broken Promises to Better Results: An Insider Look at the New Third Edition of Crucial Accountability

In this webinar, coauthors Joseph Grenny and Justin Hale will introduce the yet-to-be-released third edition of Crucial Accountability and share why accountability skills matter more now than ever.

Webinar

Why We Struggle to Change: The Social Science Behind Influencing…