Virtual Preview

When Relationships Shape Results: Reducing the Friction That Slows Teams Down

Wednesday, October 28, 2026 | 9:00 A.M. – 10:00 A.M. MDT

Free Virtual Preview

Team friction rarely begins as a major conflict. It accumulates in small moments over time.

A colleague’s intent gets misread. A frustrating interaction goes unresolved. Assumptions form. Expectations remain unspoken. Soon, the next meeting, decision, or handoff is shaped by the history people carry with one another.

Over time, coordination becomes harder than it should be.

SDI® and Crucial Teams® address different parts of these relationship dynamics. SDI helps people understand motives and interpret behavior more accurately, especially under pressure or in conflict. Crucial Teams helps teams manage the past interactions, present responses, and future expectations that shape how they work together over time.

In this free Virtual Preview, you’ll experience content from both approaches and examine how recurring relationship dynamics may be affecting the way your team works.

What You’ll Examine:

  • Recognize how motives and perceptions influence workplace interactions.
  • Identify how unresolved history and assumptions can carry into current work.
  • Apply an approach for interpreting behavior or addressing a recurring team dynamic more productively.
  • Explore where SDI, Crucial Teams, or both may fit your organization’s needs.

 

Register for the free Virtual Preview and evaluate whether recurring relationship friction is making collaboration and coordination harder than it needs to be.

Jason Arneson

Jason Arneson

Master Trainer

Jason Arneson has spent the last three decades studying and exploring human behavior and personal development. Utilizing his experience in education, counseling, coaching, and training, Jason helps humans be great at being human. With a unique perspective from spending 25 years of his life on wheels after a paralyzing sledding accident, Jason uses humor and heart to create powerful learning experiences that motivate and inspire others to take on their own challenges with a renewed sense of purpose and perspective. As a master trainer, Jason expertly helps others use Crucial Learning solutions to build high-trust, high-performing teams.