Webinar

Change is Inevitable. How People Respond Makes the Difference

Tuesday, 8 December 2026 | 2:00 P.M. – 3:00 P.M. GMT

About the Event

Organisational change is constant. New technologies, shifting priorities, and evolving expectations require people to adapt. Yet even when the direction is clear, familiar behaviours persist, and uncertainty can create misunderstandings that make collaboration harder.

While organisations often focus on the strategies, systems, and processes needed to deliver change, the human side of change can often be overlooked. How people respond, interact, and work together can influence whether new ways of working take hold.

In this webinar, Master Trainer Steve Wood will discuss why people hold on to familiar behaviours, what helps new behaviours take hold, and how understanding motives behind people’s actions can reduce unnecessary friction. He’ll also examine how leaders and teams can navigate differences, strengthen working relationships, and collaborate more effectively through change.

What You’ll Learn

  • Why familiar behaviours persist and how the conditions surrounding people can support or hinder new ways of working.
  • How assumptions about others’ motives can create misunderstandings and friction during change.
  • Practical insights into using Relationship Intelligence to navigate differences and respond more effectively under pressure.
  • Ideas for maintaining productive relationships and collaboration as organisations adapt.
Steve Wood

Steve Wood

Master Trainer

Steve Wood is an experienced and highly motivational keynote speaker, facilitator, and practitioner. A skilled communicator and former senior L&D and HR manager, Steve has extensive experience in developing and facilitating training focusing on leadership, team dynamics, conflict management, and personal development.