Building Leaders with Stronger Influence

We improve leaders at every level to better influence how people make decisions, solve problems, and adapt to change.

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LEADERSHIP SHAPES ALL PERFORMANCE

Every organization depends on leaders to turn priorities into consistent action. But when leadership is inconsistent, so are the results. Expectations vary from team to team, problems linger, and change initiatives stall.

Strong leaders create consistency in the moments that matter. They clarify direction and create the conditions for teams to do their best work. As those behaviors spread across an organization, execution becomes more reliable and performance follows.

Leadership in Action

See how organizations have used our solutions to strengthen leaders, address critical business challenges, and achieve measurable outcomes.

Reduce Turnover

Rocky Mountain Equipment reported reducing employee turnover from 30% to 16%.

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Improve Safety

Spectrum Health achieved 98 % hand-hygiene compliance using the Crucial Influence model to change behavior across 18,000 employees.

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Boost Performance

Lockheed Martin used Crucial Conversations for Mastering Dialogue to improve communication and secure a $200 billion contract.

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Resolve Conflict

Cerner reported measurable improvements in leaders’ ability to resolve conflict and improve client trust.

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Change Culture

The nonprofit Ourganda applied the Crucial Influence® model to combat domestic violence in rural communities, reducing abuse by 88%.

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The Power of Influence

Explore a powerful real-world example of leadership and behavior change in action. Learn how The Other Side Academy uses the Six Sources of Influence to create the conditions for lasting transformation—and how those same principles can help leaders guide change at work.

Leadership Development Guide

LEADERSHIP DEVELOPMENT GUIDE

Explore the leadership capabilities that help organizations improve performance—from navigating difficult conversations and strengthening accountability to influencing change and building high-performing teams.

IMPROVE YOUR LEADERSHIP SKILLS

Use these free resources to strengthen how leaders coach, influence change, and respond in the moments that shape performance.

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Webinar: Manager-As-Coach

Explore how managers can create space for growth, adapt their approach to individual needs, and help people think and act more independently.

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Research: How to 10x Your Influence

Learn why relying on a single solution often fails to change behavior—and how leaders can combine multiple sources of influence to create more lasting change.

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Video Series: The Leadership Academy

The free Leadership Academy features five expert-led, on-demand sessions on the practical capabilities that set effective leaders apart.

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Explore Solutions

See how Crucial Learning can help your organization build stronger, more consistent leadership across teams and functions. Complete the form to speak with a client advisor.