About This Free Webinar
We often think difficult conversations succeed or fail because of the other person—their attitude, emotions, or willingness to listen. But just as often, the outcome is shaped by what we bring into the conversation ourselves.
The stories we tell ourselves, the emotions we carry, and the motives driving our behavior all influence the conversation before we ever speak. When left unchecked, assumptions can fuel conflict, emotions can cloud judgment, and good intentions can get lost.
Join Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations, to learn skills for preparing yourself before high-stakes discussions. You’ll discover how to examine the stories shaping your thoughts and feelings, stay focused on what you really want, and create the conditions for more productive dialogue.
What You’ll Learn
- How to recognize the role your own assumptions play in workplace conflict
- How to stay curious instead of jumping to conclusions
- How to discover and stay focused on the goals you really want for yourself, others, and your relationship
