Virtual Preview

Relationship Intelligence at Work: Understanding What Drives Behavior with the SDI®

Thursday, December 17, 2026 | 11:00 A.M. – 12:00 P.M. MDT

People don’t respond only to what others do. They respond to what they believe those actions mean.

A short email feels dismissive. A direct question sounds like criticism. A colleague’s approach to a problem gets interpreted as resistance rather than a different priority.

When we misread others’ motives, ordinary differences can create unnecessary friction. Over time, those assumptions can make collaboration and coordination more difficult.

The Strength Deployment Inventory® (SDI®) helps people understand the motives that drive behavior so they can interpret interactions more accurately—especially under pressure or in conflict. The value goes beyond understanding differences; it helps people respond to those differences with greater accuracy.

In this free Virtual Preview, you’ll experience the SDI approach, examine how motives shape behavior and conflict, and apply an insight to workplace interactions.

What You’ll Examine

  • Explore how motives influence behavior and how people interpret one another.
  • Recognize how misreading intent can contribute to unnecessary workplace friction.
  • Apply an SDI insight to how you interpret and respond to different behaviors.
  • Explore options for implementing SDI across teams and organizations.

 

Register for the free Virtual Preview and evaluate whether misread motives are creating unnecessary friction in your organization.

Scott Robley

Scott Robley

VP, Learning Solutions

Scott Robley is a speaker, coach, and master trainer at Crucial Learning. With more than twenty years of experience in education, training, and public speaking, he makes every learning session engaging and fun. He is a master storyteller and committed to teaching people skills to improve their lives.