Resource Center

For more than 30 years we’ve worked with organizations in healthcare, government, education, technology and more to improve organizational health and performance. Find research, case studies, ebooks and assessments related to the work you do.

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Government Resources

Discover how federal, state, and local agencies have improved organizational health and performance using the principles and skills taught in our courses.

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Healthcare Resources

Dialogue and accountability are critical to healthcare. Discover how the two have helped healthcare companies improve safety, nurse retention, and quality of care.

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Tech Industry Resources

The rapidly changing technology industry faces unique business and organizational challenges. See how our courses have helped tech companies innovate and thrive.

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Featured Resources

Crucial Moments at Callie’s Café

1 Min • By Ryan Trimble

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Maximus
Maximus
Crucial Conversations Case Study: Johnsonville Sausage
Crucial Conversations Case Study: Johnsonville Sausage
Ramboll UK
Ramboll UK
Publicis Groupe UK
Publicis Groupe UK
Veterans Administration
Veterans Administration
Bringing the SDI to College Psychology Curriculum
Bringing the SDI to College Psychology Curriculum
Walla Walla University
Walla Walla University
Saving Lives: How Oklahoma State University Center for Health Sciences…
Saving Lives: How Oklahoma State University Center for Health Sciences Uses Crucial Conversations
Case Study — Crucial Conversations and San Antonio Independent School…
Case Study — Crucial Conversations and San Antonio Independent School District