Books and Resources
Discover practical ideas for improving how people work together, follow through, and get results.
Keep Learning
Ever read a book on buoyancy and then expect you could swim? Learning requires reading and then some. Continue developing your skills with videos, audio lessons, and other resources.
CRUCIAL CONVERSATIONS®
The pragmatic manual that has transformed millions, Crucial Conversations teaches you how to speak up and work through difficult conversations involving high stakes, opposing opinions, and strong emotions. The third edition includes tips for today’s challenges, plus a new chapter on how to respond when someone starts a Crucial Conversation with you.
Already read the book? Continue learning with a communication assessment, videos, discussion topics, the Crucial Skills newsletter and more.
CRUCIAL ACCOUNTABILITY®
The Crucial Conversations sequel for leaders and managers, Crucial Accountability is a practical guide to help you address missed expectations, resolve performance gaps, and restore follow-through while building trust.
Already read the book? Continue improving your leadership skills with a self-assessment, videos, discussion topics, and the Crucial Skills newsletter.
THE POWER OF HABIT™
From Pulitzer Prize-winning reporter Charles Duhigg, The Power of Habit explores research and case studies on how habits shape our lives and work. Learn what drives habitual behavior and how to change patterns that hold you back.
Already read the book? Continue learning with videos from author Charles Duhigg, our research on career habits of successful people, and the Crucial Skills newsletter.
CRUCIAL INFLUENCE®
Rooted in decades of social-science research and the study of successful leaders around the world, Crucial Influence teaches leaders how to identify the forces that shape behavior and change the conditions that drive results.
Already read the book? Continue developing your leadership skills with the Crucial Influence assessment, video interviews, the Crucial Skills newsletter and more.
GETTING THINGS DONE®
When everything feels urgent, it’s hard to focus on what matters. Getting Things Done, the New York Times bestseller, offers a practical system for managing commitments, organizing priorities, and freeing your attention to do your best work.
Already read the book? Continue improving your productivity and focus with the GTD assessment, our ebook on maximizing potential, the Crucial Skills newsletter and more.
WORKING WITH SDI®
The third edition of Working with SDI explores the Strength Deployment Inventory and Relationship Awareness Theory, serving as both a reference manual for facilitators and a guide to improving relationship intelligence. Discover how motives shape behavior, learn to interpret others’ intentions more accurately, and use SDI insights to navigate differences and strengthen working relationships.
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