About the Event
Feedback is a fundamental part of leading others, but knowing it matters doesn’t make the conversation any easier. Managers may hesitate to recognise strong performance, address a gap, or say clearly what needs to change. And how feedback is delivered and interpreted can shape what happens next.
The quality of those conversations matters. A Gallup survey of 3,500 employees reported that employees who receive high-quality feedback are 45% less likely to leave their organisation, while 80% of employees who receive meaningful feedback in the past week are fully engaged at work.
Building on our previous webinars on Accidental Managers, Manager-as-Coach, and Building Team Success, Master Trainer Steve Wood will share practical approaches for giving feedback that reinforces what’s working, addresses what needs to change, and supports better performance and follow-through. He’ll also explore what makes behaviour change more likely and how leaders can respond productively when feedback comes their way.
You’ll Learn How To
- Set clear expectations and address performance gaps.
- Give feedback in ways that account for how others many interpret and respond to it.
- Influence meaningful behaviour change by understanding what can make change more likely.
- Respond productively to feedback and build more consistent follow-through across your team.
