Free Registration
Work can break down at two different points: people don’t surface the issue in the first place, or they talk about it but fail to address what happens next.
A concern goes unspoken. An expectation remains unclear. A commitment slips. Everyone notices, but no one addresses it. Over time, unresolved issues become recurring problems and follow-through becomes less reliable.
Crucial Conversations® for Mastering Dialogue and Crucial Conversations® for Accountability address two different points where work can break down. Mastering Dialogue helps people speak up and create dialogue when stakes are high, opinions differ, and emotions run strong. Accountability helps people address missed expectations and commitments and restore follow-through.
In this free Virtual Preview, you’ll experience approaches from both solutions, apply them to recognizable workplace challenges, and consider whether silence, unresolved expectations, or missed commitments are getting in the way of better performance in your organization.
What You’ll Experience
- Recognize where silence or avoidance can keep important information from entering the conversation.
- Practice an approach for addressing a difficult issue productively.
- Examine how people can address missed expectations and clarify what needs to happen next.
- Explore implementation options for Mastering Dialogue, Accountability, or both.
Register for the free Virtual Preview and identify which conversation or accountability challenges may be keeping important work from moving forward.
