HOW TO BUILD TRUST, GENERATE COMMITMENT, AND DELIVER RESULTS
SDI® Miniseries
Most workplace conflict isn’t about bad players, it’s about misunderstanding. When you know what drives and triggers you—and others—you can build stronger relationships for more productive interactions.
In this free miniseries you’ll gain insights to understand yourself better, read others more accurately, and navigate conflict more effectively—so improved workplace interactions, especially when under pressure or in conflict.
1: What Relationships Are
A relationship is a connection between people built on a foundation of shared experiences, present interactions, and future expectations. In this lesson you’ll learn what a healthy relationship looks like, map your current relationships on our Stakeholder Relationships worksheet, and identify a relationship that you would like to improve as you work through this miniseries.
Complete the SDI (limited version)
8 min Video
2: Master Ongoing Interactions
Learn to handle difficult moments using the SDI as your guide. When you understand your own motives—and what’s driving others—you’re less likely to default to judgment and more able to stay curious, composed, and effective in conflict.
9 min Video
3: Pause and Recast the Past
In this lesson you’ll learn four skills to help you recast the past and further develop your relationship intelligence: see others with positive regard; stay curious about their needs; take personal accountability; and be flexible as situations change.
8 min Video
4: Co-Create the Future
Learn to align future expectations by clarifying your intent and seeking to understand what drives others. When teams build this level of awareness, they strengthen trust, deepen commitment, and align to better achieve shared goals.
7 min Video
Take the Next Step
Ready to strengthen collaboration across your team? Connect with a client advisor to learn how SDI can help your people better understand themselves and others.