SDI PLATFORM

You just looked at your SDI results and have been on page for 45 seconds or any other trigger you systematically program. Now you’ll see a convo flow pop up.

Or open the convo with a click

In addition, there could be a chat always present in the lower right corner. Bottom corner chat is not triggered by an event but can target users who match visibility criteria, the criteria is controlled by Marketo data points.
It also has a setting to control if it’s always there or a one time nag:
1. Show once per visitor
Once a visitor has completed a Dialogue, it will never be served to them again. Visitors will be shown the next Dialogue that they qualify for in order of priority.

2. Show every time
Once a visitor has completed a Dialogue, it will restart from the beginning when the visitor refreshes the page. Visitors who qualify for this Dialogue will not be served lower-priority Dialogues on the target URL(s).

SDI PLATFORM

Always present chat option