Influencer Posts

Lean in to Accountability

For years I have used LEAN to improve the work my healthcare lab does. But I still have people who respond poorly to feedback and who only want to hear about chronic or dire issues, and I’m often met with “I’m only human.” How can I hold my team members to high standards and validate them so they don’t become disgruntled?

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How to Get Your Team to Accept Change

How do I get my team to accept change? The changes I am trying to implement ensure we stay compliant. We went over these changes to processes well in advance, yet several of my team members are now resistant, passive-aggressive, and have ignored the changes. One person is especially difficult. She expressed her dislike for me and my personality in a one-on-one meeting. When I asked her if she can at least be professional, she shrugged her shoulders.

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How to Lead a Struggling Team

I’m a new manager of a team that previously had a leader that yelled, used demeaning methods of motivation and control, and often humiliated individuals. The leader was removed for these behaviors and the role was given to me. I can see signs that the team is broken. They work in silos, performance is poor, and there’s a general lack of effort. I’m struggling to unify the team and “right the ship.” I feel like clarifying expectations would help get everyone back on track, but I worry that doing so will further divide the team, as it could be seen as me pushing my agenda. Any advice?

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